Introduction
At Hostak, we are committed to providing exceptional services and ensuring that our customers are completely satisfied. If for any reason you are not happy with our services, we offer a refund policy that prioritizes your satisfaction.
Eligibility for Refund
- If you are dissatisfied with our hosting services within the first 30 days, you are eligible for a full refund, no questions asked.
- Refunds are applicable to all hosting plans, domain purchases, and other services purchased through Hostak.in.
- If technical issues persist and cannot be resolved, you may request a refund even after 30 days.
How to Request a Refund
- Submit a refund request by contacting us at support@hostak.in or through our support portal.
- Include your account details, the service purchased, and the reason for your request (optional).
- Our team will process your refund request within 5-7 business days.
No-Hassle Process
We believe in a transparent and customer-friendly refund process. All refund requests are reviewed fairly and promptly. We aim to ensure a hassle-free experience for our customers.
Important Notes
- Refunds will be issued using the original payment method. If this is not possible, we will work with you to find an alternative.
- Domain registration fees may not be fully refundable due to third-party regulations, but we will try to accommodate your request.
- If you cancel services mid-term, prorated refunds will be provided based on the unused portion of the service.
Our team will process and credit your refund request within 5-7 business days to the original mode of payment
Contact Us
If you have any questions or concerns regarding this refund policy, feel free to reach out to us at support@hostak.in. We’re here to help!